Right of withdrawal
Cancellation Policy & Cancellation Form
Consumers have a right of withdrawal according to the following provisions, where a consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or self-employed professional activity:
A. Cancellation Policy
Consumers have a fourteen-day right of withdrawal.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods. To exercise your right of withdrawal, you must inform us (Plissee-Flix24 Trading FZCO, Martin Wilmerding, Building A2, Dubai Digital Park. Silicon Oasis, Dubai UAE, Tel.: +971 50 10 59547, Email: info@plissee-flix24.com) of your decision to withdraw from this contract. You may use the attached sample cancellation form, which is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification of your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you, including delivery costs (except for additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received the notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this reimbursement. We may withhold reimbursement until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You will bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this diminished value results from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion or Premature Expiry of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the production of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
B. Cancellation Form
If you wish to cancel the contract, please complete this form and return it to us.
To:
Plissee-Flix24 Trading FZCO
Building A2, Dubai Digital Park, Silicon Oasis
Dubai UAE
Tel: +971 50 10 59547
E-mail: info@plissee-flix24.com
Shop: Plissee-Flix24.com
I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only if notification is on paper)
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Date
(*) Delete as appropriate